Benefits from the project to Coventry University and the wider community

The introduction of Primo should benefit the users at Coventry by providing a simpler search experience and making information retrieval easier as previously outlined. It will also simplify searching by providing a single point of access when linking from other student systems, such as the VLE and student portal. This should help to improve student satisfaction. The new interface should also increase confidence that the best use is being made of the Library’s resources.

The case study and usability testing should benefit the wider community by deepening the understanding of the information seeking behaviour of the ‘google generation’, piloting Web 2.0 technologies, testing the adequacy of harvestable metadata and testing the interoperability of related information systems. It should also be of benefit to the Primo community who may want to use the report to inform changes to their own Primo interfaces.